Frequently Asked Questions
Still have questions? Take a look at the FAQ or reach out anytime. If you’re feeling ready, go ahead and apply.
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We sale Tees for all shoppers, Mugs, and offer Custom design options — Reach out to us via the Contact page for custom designs.
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Getting started is simple. Use the page options located at the top of the website or search bar to browse our selections or reach out through our contact form for custom designs—
Shipping is free for all items. -
You can reach us anytime via our contact page or email at support@asgmycustomtees.com.
We aim to respond quickly—usually within one business day. -
Orders may take between 1-3 days to process before they are shipped.
Once shipped, orders generally arrive in 2-5 business days.
Holidays and Weekends may affect these times as many carriers may not operate during these times.
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We offer free shipping on all Domestic orders!
Once shipped orders generally arrive between 2-5 business days. -
Sorry, at this time we are not offering international shipping. We are currently looking into it and hope to have a solution soon.
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Order Processing
Mon-SunShipping
Mon-Sat Excluding Federal Holidays -
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options like Klarna, Apple Pay or Google Pay.
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Please reach out to us if interested in placing a bulk order via the Contact form.
Bulk pricing may be available when ordering 10 or more custom or existing designs. -
In order to be eligible for a refund, you have to return the product within 30 calendar days of your purchase. The product must be in the same condition that you receive it and undamaged in any way.
Custom printed products cannot be returned or exchanged unless they arrive damaged or defective.
After we receive your item, our team of professionals will inspect it and process your refund. The money will be refunded to the original payment method you’ve used during the purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement.
If the product is damaged in any way, or you have initiated the return after 30 calendar days have passed, you will not be eligible for a refund.
If anything is unclear or you have more questions feel free to contact our customer support team at support@asgmycustomtees.com .